Terms of Service
Last Updated: October 13, 2026
These Terms of Service (“Terms”) govern your use of the website and services provided by TAY Fitness LLC, doing business as The TAYWay (“we,” “us,” or “our”).
By accessing our website or purchasing or using our services, you agree to these Terms.
Use of Our Website
You agree to use our website for lawful purposes and in accordance with these Terms. You may not reproduce, distribute, modify, sell, or otherwise exploit our content without prior written permission.
Our Services
The TAYWay provides fitness, performance, wellness education, and related services. Our offerings may include:
- Virtual personal training and coaching delivered through an app
- Fitness programs and digital training content
- General nutrition guidance
- Group fitness experiences, events, and workshops
- Corporate wellness programming
- Hotel and hospitality wellness experiences
- Brand partnerships and talent representation opportunities
- Speaking engagements
Offerings may change from time to time. The scope, pricing, schedule, and other conditions of a specific service will be communicated separately.
Submitting an inquiry or application does not confirm a booking, establish a partnership, or guarantee acceptance. These arrangements require confirmation from our team.
Not Medical Advice
Our services provide general fitness, wellness education, and performance guidance. We are not a medical provider and do not diagnose or treat medical conditions.
Consult a physician or another qualified healthcare professional before starting a new exercise, nutrition, or fitness program, particularly if you have a medical condition, injury, or other health concern.
Assumption of Risk
Physical exercise involves inherent risks, including injury. By participating, you acknowledge these risks, participate voluntarily, and agree to exercise within your own abilities.
You are responsible for informing our team of limitations, injuries, or conditions that may affect your ability to participate safely.
Payments
Prices and payment terms will be provided at the time of purchase or enrollment.
You agree to provide accurate billing information and authorize the applicable charges for services you purchase. Any recurring charges will follow the terms disclosed when you enroll.
Cancellations and Refunds
Cancellation and refund policies vary by program, service, event, or membership. The applicable policy will be communicated at the time of purchase.
Unless otherwise stated in writing, purchases are nonrefundable once the applicable service or digital product has been delivered, except where applicable law requires otherwise.
Digital Products and Content
Workouts, guides, videos, programs, nutrition resources, and other digital content are provided for your personal use unless a separate agreement states otherwise.
You may not copy, distribute, resell, reproduce, or commercially exploit this content without our written permission.
Intellectual Property
Our names, logos, branding, methodologies, programs, written content, videos, graphics, and photographs are owned by or licensed to us unless otherwise stated.
Accessing our website or purchasing our services does not transfer ownership of this intellectual property.
Events and Photography
We may photograph or record events for marketing, promotional, educational, or social media purposes. Where required, appropriate consent or release procedures will be used.
Please notify our team before participating if you do not wish to appear in promotional photographs or videos.
Community Conduct
Participants must treat others respectfully. We reserve the right to remove participants for harassment, discrimination, abusive behavior, threats, or other inappropriate conduct that negatively affects the community.
Testimonials and Reviews
If you voluntarily provide a testimonial, review, photograph, video, or other feedback, any permission to use it for marketing or promotional purposes will be subject to the agreement or consent provided with your submission.
Third-Party Platforms
We may use third-party platforms for payments, scheduling, training delivery, email, text messaging, events, and other services.
Your use of those platforms may also be subject to their terms and privacy policies.
SMS Messaging
TAY Fitness LLC, doing business as The TAYWay, offers optional text messaging.
Depending on your selections, messages may include inquiry updates, booking confirmations, appointment reminders, or marketing about wellness services, events, and special offers. Marketing messages may be recurring and automated. Marketing consent is not a condition of purchase.
Message frequency varies. Your carrier may charge message and data fees for texts you send or receive. Contact your wireless provider with questions about those charges.
To unsubscribe, reply STOP to any message. We will send an unsubscribe confirmation, then stop sending texts. To subscribe again, complete the opt-in process again.
For assistance, reply HELP or email taylor@thetayway.co.
Wireless carriers are not responsible for delayed or undelivered messages.
For information about how we handle personal information, read our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by applicable law, TAY Fitness LLC and its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, consequential, or special damages arising from your use of our website or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms from time to time. Updated terms will be posted on this page with a revised “Last updated” date.
Governing Law
These Terms are governed by California law, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Contact
TAY Fitness LLC, doing business as The TAY Way
Email: taylor@thetayway.co
Website: thetayway.co